Client Overview:

Delaware State University, based in Dover, DE, has an enrollment of more than 5,000 students with more than 250 faculty and administration.  Delaware State University’s Athletic Development and Alumni Relations department plays a critical role in supporting the university’s athletic programs and fostering strong relationships with alumni. The department is responsible for managing interactions with various academic and athletic departments, overseeing fundraising campaigns, coordinating internal activities, and preparing proposals for fundraising asks and grants.

Challenges:

The department faced several challenges in managing its operations efficiently. With multiple departments and personnel needing answers, various fundraising campaigns and projects to oversee, interns to manage, and the creation of detailed proposals, the team needed a solution that could centralize these tasks. Previously, these activities were handled through a mix of different tools, leading to communication gaps, missed initiatives, inefficiencies, and a lack of cohesive project management and tracking for administrative reporting.

Solution:

To address these challenges, Delaware State University’s Athletic Development and Alumni Relations department implemented StartingPoint. The platform provided an all-in-one solution for managing internal inquiries, fundraising initiatives, personnel tasks, and proposal development, enabling the department to operate more efficiently and effectively.

Key Benefits:

• Improved Communication: StartingPoint centralized internal queries from academic and athletic departments, ensuring that all questions were addressed promptly and efficiently.
• Streamlined Fundraising Management: The platform allowed the department to manage donor progress and follow up, multiple fundraising campaigns and projects in one place, improving organization and tracking progress.
• Efficient Personnel Management: StartingPoint’s task management features enabled the department to oversee personnel activities, ensuring tasks and deliverables were completed on time.
• Effective Proposal Creation: The platform’s AI tools facilitated the creation of detailed and compelling proposals for fundraising asks and grants, increasing the department’s ability to secure funding.

Results:

Since adopting StartingPoint, Delaware State University’s Athletic Development and Alumni Relations department has seen significant improvements in its operations. Productivity has increased more than 55% in the reclamation of time and updates. The department is now able to manage its diverse range of activities more efficiently, resulting in better communication, more successful fundraising efforts, and enhanced productivity among interns.

Conclusion:

StartingPoint has proven to be a valuable asset for Delaware State University’s Athletic Development and Alumni Relations department. By providing a centralized platform for managing internal communications, fundraising, intern tasks, and proposal creation, StartingPoint has helped the department optimize its operations and achieve its goals more effectively.

‍